Dynamics 365 is a set of intelligent business applications that helps you run your entire business and deliver greater results through predictive, AI-driven insights.
Explore Dynamic 365 Pricing and Services
Marketing
Dynamics 365 apps:
Marketing
Customer Insights
Customer Voice
Customer Service
Dynamics 365 apps:
Customer Service
Customer Service Insights
Customer Insights
Virtual Agent for Customer Service
Customer Voice
Sales
Dynamics 365 apps:
Sales
Sales Premium
Customer Insights
Microsoft Relationship Sales
Sales Insights
Customer Voice
Finance
Dynamics 365 apps:
Finance
Business Central
Operations
Dynamics 365 apps:
Supply Chain Management
Project Service Automation
Business Central
Field Service
Dynamics 365 apps:
Field Service
Customer Insights
Remote Assist
Guides
Customer Voice
Commerce
Dynamics 365 apps:
Commerce
Fraud Protection
Customer Insights
Human Resources
Dynamics 365 apps:
Human Resources
Guides
Customer Voice
| Marketing | Price for organizations without any other Dynamics 365 app | Price for organizations with qualifying Dynamics 365 app |
|---|---|---|
| Marketing | $1,500 user/month (annual commitment) |
$750 user/month (annual commitment) |
| Customer Insights | $1,500 user/month (annual commitment) |
$1,000 user/month (annual commitment) |
| Customer Voice | $100 user/month (annual commitment) |
|
| Sales | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Sales Professional | $65 user/month (annual commitment) |
$20 user/month (annual commitment) |
| Sales Enterprise | $95 user/month (annual commitment) |
$20 user/month (annual commitment) |
| Sales Premium | $135 user/month (annual commitment) |
|
| Customer Insights | $1,500 user/month (annual commitment) |
$1,000 user/month (annual commitment) |
| Microsoft Relationship Sales | $162 user/month (annual commitment) |
|
| Sales Insights | $50 user/month (annual commitment) |
|
| Customer Voice | $100 user/month (annual commitment) |
|
| Customer Service | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Customer Service Professional | $50 user/month (annual commitment) |
$20 user/month (annual commitment) |
| Customer Service Enterprise | $95 user/month (annual commitment) |
$20 user/month (annual commitment) |
| Customer Service Insights | $75 user/month (annual commitment) |
|
| Customer Insights | $1,500 user/month (annual commitment) |
$1,000 user/month (annual commitment) |
| Virtual Agent for Customer Service | $1,100 user/month (annual commitment) |
|
| Customer Voice | $100 user/month (annual commitment) |
|
| Field Service | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Field Service | $95 user/month (annual commitment) |
$20 user/month (annual commitment) |
| Customer Insights | $1,500 user/month (annual commitment) |
$1,000 user/month (annual commitment) |
| Customer Service Insights | $75 user/month (annual commitment) |
|
| Remote Assist | $65 user/month (annual commitment) |
$20 user/month (annual commitment) |
| Guides | $65 user/month (annual commitment) |
|
| Customer Voice | $100 user/month (annual commitment) |
|
| Finance | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Finance | $180 user/month (annual commitment) |
$30 user/month (annual commitment) |
| Business Central Essentials | $70 user/month (annual commitment) |
|
| Business Central Premium | $100 user/month (annual commitment) |
|
| Operations | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Supply Chain Management | $180 user/month (annual commitment) |
$30 user/month (annual commitment) |
| Project Service Automation | $95 user/month (annual commitment) |
|
| Business Central Essentials | $70 user/month (annual commitment) |
|
| Business Central Premium | $100 user/month (annual commitment) |
|
| Commerce | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Commerce | $180 user/month (annual commitment) |
$30 user/month (annual commitment) |
| Fraud Protection | $1,000 user/month (annual commitment) |
|
| Customer Insights | $1,500 user/month (annual commitment) |
$1,000 user/month (annual commitment) |
| Human Resources | Price for user’s first Dynamics 365 app | Price for user’s subsequent qualifying Dynamics 365 app |
|---|---|---|
| Human Resources | $120 user/month (annual commitment) |
$30 user/month (annual commitment) |
| Guides | $65 user/month (annual commitment) |
|
| Customer Voice | $100 user/month (annual commitment) |
|